Privacy Policy

1. Introduction

UnBreakable Publishing, a division of UnBreakable Enterprises, LLC (“UnBreakable Publishing,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information you provide through our website (the “Site”) and through our author inquiry, service inquiry, and resource download forms.

By accessing the Site or submitting information through any of our forms, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information you voluntarily provide when you complete a form, request a resource, or inquire about our services. This may include:

• Contact information: first name, last name, email address, and phone number.
• Message and project details: the type of message you are carrying, your current stage in the writing or publishing journey, your manuscript status, your intended audience, and the purpose and importance of your message.
• Service interest: which UnBreakable Publishing service or resource you inquired about.
• Support needs: the kind of development, editing, publishing, launch, or platform support you are seeking.
• Imprint interest: whether you wish to be considered for publication under the UnBreakable Publishing imprint.
• Referral and tracking data: how you found us, referrer name, and standard marketing parameters (such as source, medium, campaign, and content identifiers) when present.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and determine an appropriate next step.
• Deliver requested free resources and follow up regarding those resources.
• Evaluate whether a project may be a fit for our services or for the UnBreakable Publishing imprint.
• Communicate with you about services, opportunities, and updates relevant to your inquiry.
• Improve our website, forms, content, and service offerings.
• Maintain records necessary for our internal operations and compliance.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service providers and platforms that help us manage contacts, communications, and form submissions, acting on our behalf and under appropriate confidentiality obligations.
• Professional advisors, such as legal or accounting professionals, where necessary.
• Parties required by law, regulation, or legal process, or to protect our rights, safety, or the safety of others.

If you inquire about a service that may involve another part of the UnBreakable Enterprises ecosystem, we may share relevant details within our organization to help determine the most appropriate next step for you.

5. Data Retention

We retain inquiry and contact information for as long as necessary to fulfill the purposes described in this policy, respond to your requests, and meet legal or operational requirements. You may request deletion of your information as described below.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. You may also unsubscribe from marketing communications using the link provided in our emails or by contacting us.

We do not pre-select separate marketing consent. Where separate consent is legally required, we will request it clearly and affirmatively.

7. Security

We take reasonable measures to protect your information using appropriate technical and organizational safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

9. Third-Party Links

Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, you may contact us through our Contact page. This policy is provided for general informational purposes and may be supplemented or superseded by terms provided by UnBreakable Enterprises legal counsel.